Sales Policy
Welcome to https://urbanexist.com/!
We are committed to providing you with the best shopping experience. Please take a moment to review our sales policy, which outlines important details about purchasing products from our website.
1. Pricing and Payment
All prices listed on our website are in USD and include applicable taxes. We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
Prices may be subject to change without prior notice, but rest assured, the price displayed at the time of purchase will be honored.
2. Order Processing
Once your order is placed, you will receive a confirmation email with your order details. Please ensure that all information is accurate to avoid any delays. Orders are typically processed within [X] business days. During peak seasons or promotions, processing times may be extended slightly.
3. Shipping and Delivery
We offer worldwide shipping with several delivery options to suit your needs:
- Standard Shipping: [Estimated delivery time, e.g., 5-7 business days]
- Express Shipping: [Estimated delivery time, e.g., 2-3 business days]
Shipping fees will be calculated at checkout based on your location and chosen delivery method. Once your order has been shipped, you will receive a tracking number to monitor your package.
4. Returns and Exchanges
We want you to love your purchase! If for any reason you’re not satisfied, we offer easy returns and exchanges within 07 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. To initiate a return or exchange, please contact our customer service team at info@
.Please note that sale items may be final sale and not eligible for return or exchange. Check the product page for details.
5. Cancellations
If you need to cancel your order, please contact us as soon as possible at info@
. If your order has not yet been processed, we will do our best to accommodate your request. Once an order has been processed, cancellations may no longer be possible.6. Promotions and Discounts
From time to time, we may offer promotions, discounts, or special offers. These are subject to terms and conditions, and we reserve the right to modify or cancel promotions at any time. Discounts cannot be applied to previous purchases.
7. Customer Support
Our customer support team is here to assist you with any questions or concerns. You can reach us via email at info@
or by phone at .